Return & Refund Policy

We will not accept damaged or used goods, or accept a package that has not been pre-approved by our staff. Call 800-693-3353 or email asteeleco33@gmail.com to return and to receive a Return Item Number (RMA). A RESTOCKING FEE OF 25% MAY BE CHARGED ON RETURNS. SHIPPING CHARGES ARE NON-REFUNDABLE, SHIPMENTS RETURNED OR REFUSED INCUR SHIPPING CHARGES. If received by free shipping, the actual shipping charges incurred when shipping the items will be deducted from your refund. The same goes for flat rate shipping orders. . Refund of Wired transfer fee’s will not be issued. Bank Processing Fees; We understand sometimes ordered items are not what you thought or needed.  However, unfortunately, payment processors have instituted a policy where we no longer get our payment processing fees back as a result of a canceled or returned order. Due to this change, we will not be returning 3% of your order total.

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